I want my buyers to be happy.
Please contact me within a week of receiving your order so I can resolve any dissatisfaction you might have.
All of my items are sent out in sturdy, protective packaging. If your package arrives with the contents damaged contact me immediately.
If it is determined that you will to return the item, it should be sent back in sturdy packaging within 7 days of its arrival at your address.
Once I have received the returned item I will issue a refund through Paypal less the original shipping cost.
Return shipping costs are your responsibility. If a package is returned because the buyer fails to pick it up at their post office, any return shipping costs charged to me will also be deducted from the refund.
I do not offer a refund on personalized custom orders.
If you do not receive your package within a reasonable amount of time please let me know so we can work something out. Please read my Shipping Policy that outlines estimated shipping times and allow for delays such as weekends, holidays, weather related disasters, customs and other unforeseen acts.